Privacy Policy

Privacy Policy

Introduction

Welcome to https://dune-buggy-adventure-uae.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website, utilizing our applications, or availing of our services. By visiting or engaging with us, you agree to the terms outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://dune-buggy-adventure-uae.terratrek.net.
  2. Mobile applications and software developed by us.
  3. Online services and resources provided through these platforms.
  4. Interactions between users and our digital properties.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in various scenarios:

  1. Account Creation and Use: When you register for an account with us or log in as an authorized user, we collect and process your account-related information, such as username, email address, and password.

  2. Website Visits: Every time you visit our websites, our servers automatically record certain data, including IP addresses, browser type, device information, access times, referring pages, and clickstream data.

  3. Communications: We may reach out to you via emails, calls, or text messages (SMS) for marketing purposes, newsletters, surveys, or transactional communications related to your interactions with us.

  4. Transactions: For purchases or payments made through our platforms, we collect financial information such as credit/debit card numbers, billing addresses, and transaction details.

Personal Data Collection

We gather various types of personal data (PPD) to enhance user experiences and personalize services:

  1. Account Information: Details like your full name, contact email, and password are required for account creation and access.

  2. Payment Information: Cardholder names, card numbers, expiration dates, and security codes are encrypted and stored securely for processing transactions.

  3. Financial and Purchase Data: We may collect banking information, billing addresses, order history, and product preferences to facilitate purchases and improve your shopping experience.

  4. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, or other similar data may be used for push notifications and location-based services.

  5. Location Data: With your consent, we can access your device’s location information to provide personalized content and services.

  6. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details when left voluntarily.

  7. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms, such as your name, profile picture, and basic bios.

  8. Product Interest: We track your interactions with our products, including viewed items, added favorites, and purchases, to provide targeted recommendations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experiences:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login and language preferences.

  2. Preference Cookies: They remember your settings and customizations for a personalized experience.

  3. Analytics Cookies: Used by analytics providers to collect data about how our website is used, helping us improve performance and user experiences.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their preferences.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  1. We retain personal data for as long as necessary to fulfill the purposes collected, including providing services, resolving disputes, and ensuring compliance with applicable laws.

  2. Once the purpose for data retention is no longer relevant, we securely delete or anonymize the information unless subject to a legal obligation to preserve it.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

  1. Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.

  2. Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal information from our systems.

  3. Restriction: In specific cases, you have the right to limit the processing of your data.

  4. Data Portability: You may receive a copy of your personal data in a structured format or request its transfer to another controller.

  5. Objection: You can object to the processing of your data for certain purposes, such as marketing activities.

  6. Non-Discrimination: You are protected from unfair treatment due to exercising your data privacy rights.

To exercise any of these rights, please reach out to our Data Protection Officer via the contact information provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Team, Dune Buggy Adventure UAE, [Postal Address]

We value your trust in handling your personal information, and we are committed to maintaining the highest standards of data protection.